Frequently Asked Questions

Orders are processed within 1-3 days. Since our products ship from our overseas fulfillment partners, delivery typically takes 10-15 days from dispatch, for a total of about 11-18 days from order to delivery. Orders over $70 ship free; otherwise shipping is a flat $8.00.

You can request a return within 14 days of delivery. If the item is defective or the wrong item was sent, we cover return shipping. For other reasons (wrong size, changed your mind), you're responsible for return shipping costs.

Check the sizing chart on the product page — measure around your chest directly under the arms.

No. It's a postural support tool, not a medical device. Consult a physician if you have a diagnosed spinal condition.